Campaign does not apply

Check:

1. the campaign is enabled,
2. current date/time is inside the schedule,
3. the product/customer is included,
4. the product/customer is not excluded,
5. thresholds are met,
6. priority/overlap logic does not choose another campaign.

Storefront price does not appear

Confirm product-list or product-page price display is enabled and clear page cache.

Payment-method campaign does not work

Confirm the WooCommerce payment gateway is enabled and available for the current checkout.

Bulk Price Editor did not change a product

Check product selection, selected price field and whether the product was excluded from the job.

Update fails

Confirm the DigiDiscount Pro license is active and the site can reach the Digitolye update service.

Renewal notice returns

The reminder is expected to return until the license is renewed. Dismissing it only hides the notice temporarily according to the reminder behavior.

When contacting support, include the campaign name, affected product/customer example, screenshots, plugin version, WooCommerce version and WordPress version.