Updates, Renewals & Troubleshooting
Keep DigiQuote Pro+ current and resolve common quote-flow issues.
Renewal
Renewal extends the current license period. Keep the existing license key unless Digitolye support instructs you to replace it.
Common issues
Request a Quote button is missing
Confirm WooCommerce is active, the cart contains eligible products and DigiQuote is enabled.
Guest popup does not appear
Check Guest Access settings, page cache and theme/checkout customization.
Prices remain visible to guests
Clear cache and test in a private browser window. Confirm Hide Prices from Guests is enabled.
Quote email is not delivered
Check WordPress mail configuration and use SMTP where possible.
Secure quote link loads the wrong price
Confirm the quote is still valid and quoted products still exist.
Revision restore is unavailable
Confirm revisions are enabled and an earlier revision exists.
When contacting support, include the quote number, plugin version, WordPress version, WooCommerce version and screenshots.